Frequently Asked Questions

What is The EveryKid Store?

The EveryKid Store is an Australian-based paediatric therapy equipment store offering a curated range of developmental toys, sensory tools, fine and gross motor resources, and communication aids. 

Do you accept NDIS funding for therapy resources?

Yes, you can use your NDIS funds at The EveryKid Store depending on your NDIS plan. If you are self-managed or plan-managed, we can provide NDIS invoices and NDIS quotes as requested. 

What types of therapy products do you sell?

We stock a wide range of paediatric therapy products including:

  • Sensory integration tools
  • Gross motor equipment
  • Fine motor skill development toys
  • Oral motor tools and feeding support
  • Educational games
  • Therapist-recommended communication aids

Can I visit The EveryKid Store in person?

Yes! Our retail store is located at 8/142 James Ruse Drive, Parramatta NSW. If you are visiting specifically for an item, it is advised to call ahead to ensure it is available. Free onsite parking is available. See our full opening hours here.

How long does shipping take?

We ship Australia-wide from our Parramatta store. or our third-party suppliers. Orders are processed within 1–2 business days. Standard shipping usually takes 3–7 business days depending on your location. Custom ordered items will take longer between 10-15 business days.

Do you offer free shipping?

Yes — we offer free shipping on orders over $150 Australia-wide.

Can I return items if they aren’t suitable?

We offer 30-day returns for store credit or exchange on unopened items. Faulty products can be refunded within 14 days. Due to hygiene, many oral motor and custom items are non-returnable. Please check our Returns Policy for full details and the list of excluded products.

Are your products approved by therapists?

Yes — all items are handpicked by qualified paediatric therapists, including occupational therapists, physiotherapists, and speech pathologists. 

Is The EveryKid Store suitable for schools and clinics?

Absolutely! Many schools, clinics, and early intervention centres across Australia use our store to source developmental tools and sensory resources for their programs.